FAQ

Frequently Ask Questions

1What is Lady & Leo dog chew?
Lady & Leo dog chew is made of yak/cow milk, very tiny of salt (for turning milk into cheese) and lime juice. And this is a vegetarian ingredient. Originally made for human consumption, they are still widely eaten by the Himalayan people and their dogs.
2What is Yak?
The domestic yak is a long-haired domesticated bovid found throughout the Himalayan region of the Indian subcontinent, the Tibetan Plateau and as far north as Mongolia and Russia
More Info From: Wikipedia
3What are the salt, fat and calorie content of the dog chew?
The sodium content in our dog chews is 0.02%. It is used as a flavour enhancer, not for the flavour itself. We remove most of the fat and lactose in the process of making our dog chews. What remains is a very negligible amount that sits at 0.9% fat content per chew. The lactose that remains is so negligible that it can be considered lactose free under the FDA standards which sits at 0.2%. Calorie content for our dog chews is as follows: " Small - (for dogs under 8 Kgs) - 359 calories per bag " Medium (for dogs under 16 Kgs) - 256 per bag " Large (for dogs under 25 Kgs) - 359 calories per bag
4How to store this dog chew after opening?
After opening your Dog Chew, store it in a cool dry place. If the chew sits in moisture or is resealed in a bag for more than an hour then this can cause the cheese to mold. We recommend placing it on a counter or in a cupboard and allow it to air dry. Refrigerating is not recommended as this will result in moisture loss and will cause the chew to crack and become brittle.
5Since this dog chew so hard, will it harms my dog's teeth?
We strongly recommend the dog should be under supervision when feeding this dog chew. This is not recommended If your dog has gum problem, loosen teeth etc.
6What size will be suitable for my dog?
We recommend small size dog chew is for small breeds, like poodle. Medium for both small and medium size dog like beagle, mongrel. Large size will be for large breeds like Husky. Going up in size is never an issue and is completely appropriate; however, we do not recommend giving your dog a smaller size than the recommended weight classification as this can cause potential choking or blockage issues. If your dog has a larger mouth and jaw (example, Pit Bull) or is a voracious chewer then it is recommended to size up. If it appears as though your dog is going to swallow the entire product or a large piece at any time, then it should be taken away and can be reintroduced at a later time if appropriate. In fact, we would recommend that all dogs be supervised at all times after being given any toy or treat not just our chews. With all this being said, we do understand that there will always be some dogs that will be unable to tolerate our chews. In some cases stomachs may be very sensitive to lactose even though there is a negligible amount remaining, just as humans are. Ultimately, owners are very aware of their own dogs' limitations with different types of food and we recommend discontinuing use if you feel there is an intolerance or issue and recommend trying one of our other many treats and chews. Other potential hazards that could arise may include but are not limited to: choking, indigestion, blockage and breakage of teeth. Please use your best judgment when deciding if our product is right for your dog and always supervise your dog during consumption and remove immediately if any concerning factors arise.
7What can I do for the small end piece?
Don't throw away! Please soak in a water for several minutes, and put in a microwave oven for 40secs. Please use low power, otherwise, it will be burn into a charcoal stick 9 It will puff up, let it cool for 2 minutes and your dog will have a new exciting treat to enjoy!
8Why do the Dog Chew have dimples on the sides?
This happens when the cheese is being compressed into blocks as it is wrapped in muslin cloth.
9What if my dog swallows the whole piece of the dog chew?
Most dogs when swallowing pieces of our Dog Chew, digest these pieces and expel them, however, if the piece of chew is too large, this could result in vomiting up the piece or causing a potential blockage as the piece will not have enough time in the digestive system to be able to break down fully before it needs to be expelled one way or the other. Non concerning pieces are generally small being the size of a dime or smaller and we have yet to hear about any issues with sharp pieces causing issues. This also varies however due to the size of the dog vs. the size of the chew. A Great Dane will be able to pass a much larger piece than a teacup Chihuahua would. If you feel this may be a life threatening or serious issue, please contact your veterinarian immediately. We always recommend monitoring your dog for changes in behaviour including but not limited to: listlessness, vomiting, lack of eating or drinking and lack of bowel movements. We recommend doing what you feel is best for your dog being monitoring your dog or consulting with your veterinarian. With all this being said, the amount of instances seen with serious injuries have been very minimal and have always been the result of an extremely large piece swallowed which is never recommended. Even a single dog that is injured is too many in our eyes so please notify us if you have an issue or concern or comment and please retain as much information as you can to: us@ladynleo.com
10What if I see mold on the dog chew?
Although Dog Chews rarely go bad, if you see fibrous light white or greenish blue spots on the chew please discontinue use and contact us by email: us@ladynleo.com and please have this information retained: size of chew purchased, where this was purchased. This is a sign of mold growth which is a natural side effect of our chews. Please retain the chew in a sealed bag and we will guide you on what to do with it. In return, we will certainly send you a replacement chew. However, we will not responsible for the mold growth if you already unsealed the bag.
11Is Cheese good for my dog?
While cheese contains little lactose when compared to whole milk, dogs with severe cases of lactose intolerance may have adverse reactions to cheese, even in small quantities. Observe your dog closely for signs of intestinal upset after feeding her this yak cheese dog hew for the first time. The lactose that remains is so negligible that it can be considered lactose free under the FDA standards which sits at 0.2%.